2012 Electronic Communications Compliance Survey

The Smarsh 2012 Electronic Communications Compliance Survey report examines the concerns, trends and best practices of compliance officers in today's demanding regulatory environment and indicates significant challenges in practice for electronic recordkeeping and supervision, particularly for mobile devices, social media and websites. The results from this second annual survey reaffirm the challenges that compliance officers face in today's demanding regulatory environment, and indicate that extensive compliance gaps exist in electronic recordkeeping and supervision, particularly for new communication tools such as social media and mobile messaging.